We're all feeling a bit 'shook up' as a result of the COVID-19 pandemic and how quickly and drastically our lives have changed. From entertainment, education, and vacations to the way businesses operate, nothing is quite the same.
With a few key resources, ongoing communication, and some 'me' time we can all manage through the changing priorities to keep our teams, our customers, and our families happy and safe.
With safety precautions varying by state and personal safety concerns of your employees and customers running the gamut, how do you manage your business to satisfy everyone's needs?
Your State:
○ Retail Restrictions by state - available to the public for a limited time from NRF
○ Restaurant Restrictions by state - for RLPSA members only
35+ Years Old - Eating out and shopping at local businesses as much as they can while following local regulations, viewing this as temporary shift
Under 35 Years Old -Selectively choosing what they do and where they go, may re-evaluate their lives & priorities as a result
Higher Income -More stable, feels thankful, focused on family & DIY
Lower Income - Struggling between staying healthy & safe or securing their livelihood
While it's hard to create experiences that satisfy all of the schools of thought shown above, understanding the general mindsets out there will help you empathize with your customers and employees appropriately while making critical business decisions.
Your Employees:
Your Customers:
Finally, don’t forget about YOU! Doing small things each day like getting outside for a quick break, sticking to a defined work schedule, and reaching out to your peers and communities are important to maintaining socialization and a healthy work-life balance.